FAQ
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Q
Are you manufacture?A
Yes, we are factory with more than 20 years of manufacturing experience.
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Q
What is your terms of payment?A
T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
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Q
What is your terms of delivery?A
EXW, FOB, CFR, CIF.
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Q
How about your delivery time?A
Generally, it will take 7-10 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
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Q
What is the warranty of our machine?A
Our main machine enjoys a 1 year warranty, during this time all accessories broken can be changed for a new one, and we provide videos for machine install and operation.
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Q
What is your terms of packing?A
Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods.
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Q
Do you test all your goods before delivery?A
Yes, we have 100% test before delivery, and we will attach our inspect report for every machine.
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Q
Do you Preferred provide wear parts for transacted clients?A
Yes, we have records for your clients, and will prefer providing accessories to clients.
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Q
How do you make our business long-term and good relationship?A
We uphold high-quality standards and competitive pricing to maximize customer value, treating every client as a trusted partner, regardless of their origin.
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Q
Do you have any certificates for your machine?A
All of our products coming with the certificates of CE, ISO:9001.